Privacy Policy for Your Confidence

This Privacy Policy explains how Zorentalyvia collects, uses, and protects your personal information when you use our AI-powered automated trading recommendations in Canada.

What Information We Collect

We gather information to enhance your experience, maintain security, and support service delivery.

• Personal details such as name, contact information, and user login credentials provided upon registration.
• Usage data including access times, preferences, device information, and interactions with our platform.
• Communication records from customer support, email conversations, or feedback forms submitted by users.
• Technical data such as browser type, location, cookies, and IP addresses used to access our services.

How We Use Information

Your information is processed strictly for operational, security, and user experience purposes.

• Operate, improve, and personalize the automated trading recommendation platform for better service.
• Provide timely notifications and platform updates that match your preferences and settings.
• Ensure platform security and verify user access in accordance with Canadian privacy regulations.
• Respond to user inquiries, technical requests, or support issues promptly and effectively.

Legal Basis for Processing

We collect and use your information as permitted under Canadian privacy laws.

Processing is based on your consent, performance of a contract, compliance with legal obligations, and our legitimate business interests, including improving and safeguarding the platform.

Information Sharing

We respect your privacy and do not sell or disclose your data without valid reasons.

• Information may be shared with accredited partners or vendors, but only to deliver core platform features and services.
• We may disclose data if required by Canadian law or regulation to comply with legal responsibilities.
• Data might be processed by trusted service providers assisting with hosting, analytics, or support, following strict confidentiality terms.

Data Security

We utilize industry-standard security practices, use secure Canadian-based servers, and regularly review our protocols to protect your data from unauthorized access or loss. Access to your personal information is limited to authorized personnel only.

Your Rights

You have important rights over your data, and we encourage you to exercise them.

• Request access to your personal information we hold and receive a copy of it.
• Ask us to correct or update your information if it is incomplete or inaccurate.
• Request deletion of your data where permitted by law or restrict its processing.
• Withdraw your consent for processing or object to particular uses of your information.

Cookies and Tracking

Cookies help us deliver a smoother experience and remember your preferences. See our Cookie Policy for a detailed description of how we use cookies and manage your options.

Read Cookie Policy Read Cookie Policy

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please reach out to our privacy team.

Policy Updates and Changes

This policy may be updated occasionally to reflect changes in our practices or legal requirements. The latest version will always be posted on our website.